Return And Exchange Policy

Making a purchase indicates that you have acknowledged and agree to adhere to the following terms and conditions:
 
  • We allow exchange only in case of size issue, the product can be exchanged for a smaller or bigger size in the same product. The exchange is valid for 24 hours from the date the order is delivered. For exchange request you can simply contact us on WhatsApp on +91 98990 23818

  • Custom size products can not be exchanged. We provide a number of color options as a choice to clients, but custom colors can not be exchanged. Only the colors that are displayed on the model that is original color of the product can be exchanged.

  • In the event of an exchange, the product should be returned to us in the same condition as you received it with its original packaging and tags. 
  •  Once received, our team will examine the product and based on their jurisdiction the exchange request will be processed.
  • The customers have to self ship the products back to us in case of exchange. To and from shipping cost will be borne by the customers.

  • We will issue a credit note if the size of the desired product is out of stock. The credit note will be valid for three months from date of exchange i.e. when we receive the product.

  • We do not provide returns/refunds on any products sold.

  • We ensure to deliver nothing but the best quality products that are defect free to our customers. All our pieces are thoroughly checked before dispatching. However in the rare case of any damages you have to inform us within 24 hours of receiving the product. You can simply mail us at aasthakaushikofficial@gmail.com or contact us on +91 98990 23818